Frequently Asked Questions
Got questions? Find answers to all Wolurek questions.
General
How does Wolurek improve my operations?
Wolurek enhances operations efficiently by providing seamless data flow. Users can access a user-friendly dashboard to monitor delivery performance and logistics metrics. Our software uses advance algorithms to optimize routes and schedules.
How long is your free trial available?
You get 14 days to test out our system. We know you’d love it.
Is there anything to download or install?
No! Wolurek is fully web-based and works in all major modern browsers. We will also offer mobile apps for iOS and Android that let you manage everything on the go.
Can I white label your platform and what are the benefits?
Yes you can use our software as your own. As a customer we offer 24/7 technical support, regular software updates and maintenance services, and ongoing training for your business.
Is Wolurek available globally?
Absolutely. You can customize measurement units (imperial or metric), time zones, formats, and currencies to fit operations anywhere in the world.
What are the core features of Wolurek?
Order Management
Process and track orders from multiple sources in one place. Monitor order status, coordinate with agents, and streamline workflows for faster turnaround times.
Trip Management
Reduce costs and save time by optimizing schedules and monitoring trip efficiency. Plan, assign, and monitor trips from start to finish. Keep track of progress in real time and ensure deadlines are met without operational bottlenecks.
Agent Management
Assign tasks, track performance, and ensure compliance for all your agents. Gain full visibility into their activities to make informed operational decisions.
Customer Platform
Give your customers real-time tracking, instant notifications, and seamless order updates for a better overall experience.
What kind of support does Wolurek provide?
We’re committed to ensuring you get the most out of our software. Our support includes:
24/7 Technical Support
Access round-the-clock assistance for any technical issues or questions.
Regular Software Updates
Enjoy the latest features, enhancements, and security patches without lifting a finger.
Proactive Monitoring
Our system continuously monitors performance to detect and resolve issues before they impact your business.
Ongoing Training & Learning Resources
We offer training sessions, a full knowledge base, and help articles to keep your team confident and productive.
Subscriptions & Billing
How does Wolurek improve my operations?
Start with full access to Wolurek with no payment upfront for 14-days. Explore any features—including reports analysis — receive guidance through onboarding videos, and decide later if you’d like to subscribe and join other logistics companies.
Can I get help setting up my account?
Definitely. Our account executives are ready to offer onboarding services to get your system running in no time.
Do I need to install anything?
No installation required. Wolurek Base operates entirely in the cloud and works on all modern browsers. A mobile app is also available for teams on the go.
Accounts & Permissions
How does Wolurek improve my operations?
Yes! Track information for agents, trips, and more. You can grant system access where needed or simply store their data for reference.
Can I control access permissions
For sure. Wolurek offers granular user permissions so you determine who sees and manages what—keeping your data secure and clean.
Can I manage different user roles with the basic plan?
Yes. All our plans allows you to add agents, admins, managers, and support staff, assigning permissions based on responsibilities.
Data, Reporting & Security
Can I export my data?
Yes, everything can be exported to spreadsheets or printed if you would like more of a physical copy.
Are the reports customizable?
Absolutely. Wolurek comes with ready-to-use reports (costs, utilization, agents, trips, and more) that you can tailor, save, and exported to any device of your choice.
How secure is my data?
We take security seriously. All data is transmitted over encrypted connections (SSL), ensuring protection similar to that of online banking.
Ready to streamline
your operations?
Experience the future of delivery management with our intuitive platform. Join logistics companies across the world using Wolurek to drive their logistics and operations forward.